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The Partnership Sales Playbook: Skills for Channel & Alliance Managers

Sales Leaders
by Chris Orlob
11/26/25

Tech sales teams don’t have to go at it alone. Channel/partner sales is one of the most overlooked parts of the GTM ecosystem, and yet, it’s one of the most powerful growth levers teams can pull. But in the wake of the GTM Skills Crisis (where compounding skill debt is leading to low quota attainment), reps need targeted channel sales training to become revenue multipliers. 

Great Partner Managers are not just coordinators. They:

  • Recruit and onboard high-performing partners.
  • Train partner sellers to position and sell value.
  • Lean on sales acumen and business acumen to co-sell strategically in high-stakes deals without direct authority, including complex C-suite selling cycles.

But most companies get stuck in the same trap: they throw generic “partner training” at their reps, which rarely moves the needle.

Channel sales aren’t suffering from a knowledge problem. It’s suffering from shallow skill capacity, the same brittle foundation that’s crushing quota attainment across all sales teams.

Here’s how teams can build skills for their channel/partner sales reps, and how to ensure those new skills stick.

How Did the GTM Skills Crisis Hit Channel Sales So Hard?

The GTM Skills Crisis didn’t just stop at direct sales; it steamrolled channel and alliance teams, too. 

Here’s the reality every revenue leader is quietly dealing with:

But while AEs get playbooks, coaching, and full-time enablement resources, Channel Managers are often overlooked, left to fend for themselves without structured development, repeatable systems, or modern enablement. 

The result? Skill debt compounds faster, and your partner motion becomes inconsistent, unpredictable, and frustratingly dependent on individual heroics. 

What Do Great Partner and Alliance Managers Actually Do?

The best Partner & Alliance Managers aren’t just coordinators; they don’t stop at “communication.”

Here’s what top-performing Partner & Alliance Managers actually do, and why channel sales training makes a difference in your deals.

  • Recruit and onboard strategically: Channel Managers strike definitively. They identify partners that fit your ICP, align incentives, and activate early wins.
  • Enable partner sellers: They also act as performance coaches, not order distributors. They excel at teaching their partners positioning, discovery, and objection handling to drive revenue, clearly demonstrating the benefits of sales coaching in every partner interaction.
  • Co-sell with precision: Each Channel Manager orchestrates co-sales with finesse, navigating multi-party deals, aligning messaging, and building joint value.
  • Influence without authority: This is the superpower of partnership pros. The best Channel Managers move stakeholders across multiple orgs, all without direct control.
  • Negotiate in the gray: High-performing Partner Managers know how to maneuver in ambiguity. They handle channel conflict, protect pricing integrity, and preserve trust.

When your Partner & Alliance Managers operate this way, channel sales stops being a black box and becomes a deliberate growth engine. With the right channel sales training, you’re not just “managing partners,” you’re building a network of co-sellers who expand your reach, increase win rates, and create a pipeline you couldn’t touch on your own.

Why Does Traditional Channel Sales Training Keep Failing?

There’s no shortage of “traditional” channel sales training. But these programs are almost always entirely disconnected from the real-world complexity of partner-led revenue.

These are the traps that keep the entire ecosystem stuck.

Trap #1: Training Stops at Process

Legacy training programs teach what to do:

  • “Recruit better partners.”
  • “Run quarterly business reviews.”
  • “Co-sell earlier.”

But they don’t cover how to execute the tricky parts, coaching sellers, mastering sales multithreading, or influencing priorities without authority.

Trap #2: Product Over Partnership

Most partner enablement turns into a one-way product dump:

Here’s our deck, our demo, and our release notes.”

But product knowledge ≠ revenue production. Partner Managers need discovery and positioning skills, sales negotiation strategies, and conflict-resolution abilities, all adapted for an indirect motion. 

Trap #3: No Reinforcement

Even when traditional training is semi-decent, it often doesn’t lead to lasting change. That’s because without proper reinforcement, training fades fast: 87% of B2B reps forget a majority of what they learned in training within a month, because there’s no follow-up, no coaching, and no behavior reinforcement.

Channel performance changes only when Partner Managers build durable, compounding skill capacity. 

That requires you to replace one-off training events with a Skill Transformation Loop: Diagnose → Learn → Practice → Do → Review → Reinforce → Measure → Repeat. 

This is how you convert partner enablement from “check-the-box” to a repeatable revenue engine.

What’s Inside the Partnership Skill Stack?

Channel sales training and enablement digs into the specific skills that partner reps need most, including:

  1. Partner activation: This is where everything starts, and where most partner programs die. Top Partner Managers recruit strategically, selecting partners who are an ideal fit, and align them on shared outcomes.
  2. Value enablement: Partners don’t need another feature walkthrough. Great Partner Managers use consultative selling to sell business outcomes, not just features.
  3. Co-selling mastery: With this skill, Partner Managers operate joint cycles with accountability and clarity. They align messaging, define roles, masterfully multi-thread, and navigate complex buying committees with precision.
  4. Influence without authority: It’s almost like a magic trick; skillful Partner Managers can smoothly drive action without direct hierarchy or control.
  5. Conflict navigation: Conflicts happen. Great Partner Managers resolve tension without damaging deals, managing overlap, and protecting pricing integrity.
  6. Performance coaching: The difference between partners who constantly source and win revenue and those who don’t. Build partner capability, not dependency.

It’s this skill capacity that transforms indirect channels from something unpredictable to repeatable revenue. 

From Training to Transformation: How Do You Build Skill Capacity That Lasts?

Here’s the hard truth channel leaders are waking up to:

“Channel sales training” creates short-term awareness. Skill Transformation builds long-term performance.

That’s the shift the GTM world is making, and the difference that pclub.io delivers. 

As the top skill transformation platform for revenue teams, channel leaders who work with us deploy: 

  • Role-based precision paths: Forget generic “sales” training. Deliver step-by-step transformation journeys tailored to Partner Managers, Alliances, and Ecosystem Leaders.
  • Reinforcement OS™: This is where transformation sticks. Reinforcement OS™ delivers predictive coaching, spaced repetition, and behavioral measurement.
  • Skill intelligence: Channel leaders can finally measure what matters. This layer provides data that quantifies skill capacity and correlates it with partner-sourced revenue. Plus, instead of traditional metrics, track skill-per-seat, which reflects the measurable skill capacity per partner manager. 

With this system, channel teams stop running on tribal knowledge and start deploying repeatable skill systems. 

Reveal Your Partner Revenue Potential

Channel growth isn’t about more partners; it’s about building better-skilled ones. When Partner Managers and sellers develop the skills and capacity to activate, influence, co-sell, and negotiate, this ecosystem becomes a revenue engine.

Don’t settle for less. Talk with pclub.io today to see how much untapped revenue your alliances could generate once skill capacity becomes your competitive edge.

Frequently Asked Questions

Before we wrap, here are answers to some of the questions leaders ask us most often about transforming SE skills and impact.

1. What’s the Difference Between Channel Sales Training and Channel Skill Transformation?

Traditional channel sales training creates awareness.It tells Partner Managers and partner sellers what to do. Channel skill transformation, on the other hand, builds capability. It uses precision paths, reinforcement loops, and skill intelligence to create lasting behavior change.

2. How Do I Measure the Impact of My Partner/Alliance Managers?

Measure skill capacity and correlate it to outcomes. With Skill Intelligence, you can track activation quality, co-selling execution, influence behaviors, conflict navigation, and reinforcement trends. Then, tie those skills to business outcomes. 

3. What Core Skills Separate Elite Partner Managers?

Elite Partner Managers master six pillars:

  • Partner activation: Selecting and launching the right partners.
  • Value enablement: Teaching partners to sell business outcomes.
  • Co-selling mastery: Orchestrating joint cycles with clarity and accountability.
  • Influence without authority: Moving stakeholders across multiple orgs.
  • Conflict navigation: Resolving overlap while protecting pricing integrity.
  • Performance coaching: Building partner capability, not dependency.

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