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Negotiation Skills That Actually Move Deals Forward

SDRs
by Chris Orlob
June 27, 2025

You crushed the prospecting. Nailed discovery. Teed up the perfect solution. 

Everything’s moving until—bam—your buyer hesitates. Suddenly, they want more for less. Better terms. Bigger discounts.

Here’s where most reps stumble. They fold too fast, drop price without leverage, or start defending instead of diagnosing. 

Great reps? They shift into gear because they’ve built negotiation skills that win deals without gimmicks or giveaways.

Bottom line: Your negotiation game is the difference between a stalled pipeline and signed contracts.

Stop Making These Rookie Mistakes

Research shows that more reps say winning deals today has become harder, and that one-third of reps say closing deals is their biggest challenge. That’s not a pipeline problem—it’s a negotiation problem hiding in plain sight.

Even strong deals die on the negotiation table. Not because the product isn’t a fit—but because the rep dropped the ball in the final stretch.

Let’s talk about what tanks otherwise winnable deals:

  1. Treating negotiation like a battle: Reps who try to "win" the conversation often miss the point. Negotiation isn’t a standoff—it’s a collaboration. Buyers push back because they have genuine concerns, such as budget approvals, risk mitigation, or internal politics. Trying to outmaneuver them without understanding the root issue? That’s a fast way to kill trust.
  2. Defaulting to discounts: Dropping the price at the first sign of resistance screams two things: A lack of confidence and desperation. It signals your product isn’t worth its full value. Even worse, it trains buyers to ask for more. Every. Single. Time.
  3. Waiting too long to start negotiating: Most reps treat negotiation like the final scene. In reality, it’s woven through the entire sales process. Every interaction—from discovery to proposal—is an opportunity to frame the deal and build leverage.

These aren’t just harmless habits—they’re pipeline killers. The moment you start treating negotiation like a showdown or throw discounts around like candy, you're giving up control. 

And waiting until the end to negotiate? That’s how you walk into the close with no leverage. Clean these up, and you're already ahead of most reps out there.

Reps Who Close Big Know: Negotiation Is a Mindset

Research shows that companies with no formal negotiation process in place show a 63% decrease in net income. That’s not just a stat—it’s a warning. If you’re not actively building negotiation skills, you’re leaving serious money on the table.

Negotiation isn’t a single event. It’s a posture. A mindset. A thread that runs through the full sales cycle.

Top reps don’t react. They reframe.

They use these signals to ask better questions, set expectations, and steer the deal without coming across as pushy.

5 Real-World Negotiation Skills That Move Deals Forward

Enough with the fluff. If you want to actually move deals forward, you need negotiation tactics that survive contact with the buyer. The following five skills are pulled straight from the field—built for reps who don’t just want to talk about closing, but actually get it done.

1. Control the Frame Without Dominating

Your tone, pace, and posture matter. Great negotiators set the tone early and consistently reinforce it. 

That means:

  • Anchoring expectations early in the process
  • Using calm, assertive language
  • Staying in control, without steamrolling the buyer

Example: If a buyer says, “This feels expensive,” don’t justify. Instead, ask: “Is that in comparison to something else you’re looking at, or based on your internal budget expectations?”

Framing moves the conversation from emotion to logic. It shows control without force.

2. Make Strategic Concessions (Not Giveaways)

Every "give" should have a "get." Top-tier negotiators don’t give away discounts—they trade them for speed, scope, or scale.

Tactics that work:

  • Tie concessions to urgency: “If we sign this week, I can talk to finance about pricing flexibility.”
  • Ask for something in return: “If we add that feature, would you be open to extending the term?”
  • Preserve value at every turn: “We typically reserve that rate for multi-year commitments. Is that something you’d consider?”

Every concession should move the deal forward—faster, bigger, or stickier.

3. Use Silence Like a Weapon

The pause is underrated. But it’s powerful.

After stating the price or a key term, just stop talking.

Seriously. Don’t defend. Don’t fill the space. Let it land.

Why? Because silence creates pressure. It signals confidence. It forces the buyer to respond with what they’re actually thinking.

Example:

  • Buyer: “That’s more than we expected.”
  • You: Pause

Most reps panic and rush to discount. Don’t. Let the buyer elaborate. That’s where the real intel is.

4. Handle "No" Like a Pro

"No" doesn’t mean the deal is dead. It means the buyer still has unspoken doubts or blockers.

Smart negotiators lean into the no. They stay calm, dig deeper, and test the limits.

Here’s how to flip it:

  • Ask why: “I appreciate your honesty. What’s the biggest thing holding you back?”
  • Test the boundaries: “Is it a no to this solution, or just the timing?”
  • Reframe or pivot: “Would it make sense to revisit this in Q4 when budgets open up?”

A "no" is just another data point—not a dead end.

5. Reinforce Value Throughout the Deal

Don’t wait until the price slides to justify your value. It’s too late by then.

Instead, great reps build the value case at every touch:

  • During discovery: Tie pain to business impact.
  • During the pitch: Translate features into outcomes (speed, ROI, risk reduction).
  • During negotiation: Link concessions to what the buyer said matters.

If the buyer believes your solution drives outcomes, you hold the upper hand. If not, price becomes the only metric.

Let pclub.io Help You Master Negotiation (for Real)

Watching a YouTube video or skimming a blog isn’t going to cut it. Real negotiation skills come from doing. Practicing. Getting coached.

That’s where pclub.io comes in.

We don’t do generic training. We deliver real skill transformation.

Our on-demand negotiation modules are:

  • Bite-sized and high-impact
  • Built by elite SaaS sellers
  • Designed for real calls, not theory

You’ll learn from top 1% closers who’ve negotiated enterprise deals, defended value at scale, and navigated every stall and objection you can imagine.

Plus, we bake in coaching to ensure the skills stick.

Ready to Stop Leaving Revenue on the Table?

Here’s the truth: You don’t need more leads. You need to close the ones already in your pipeline.

pclub will get you there.

Stop negotiating from fear. Start negotiating with power.

Let’s close stronger, faster, and with full value intact.

Book your seat at pclub.io. Your next deal depends on it.

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